Manufacturing – Marketing Manager

Position Name: Marketing Manager

Interviewer

Candidate Name

Interview Date

Introductory Questions

– Interviewer(s) share name, role, tenure, and hand business cards for thank you messages
– Share a brief overview of the company
– Give Candidate the Job Description, highlight Job Purpose, Schedule/Travel, Major Challenges & Key Decisions, and Physical Requirements

Tell us about yourself.

Behavioral / Situational Questions

– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups. Follow up questions may include:
- Tell us more about the action you took and the outcome.
- What did you say at that point?
- How did you react to that situation?
- Explain your role in more detail.
- Tell me in detail what steps you took.
- And what was the result?
- Describe the obstacles you faced in getting it done.
- What other options did you consider?
- Why do you think you reacted as you did?
- How do you think others felt about your actions at the time?
- Were you satisfied with the outcome of your actions?
- If the same or a similar situation presented itself, what would you do differently?

Communication

Describe your most recent conflict within a team setting because of a miscommunication and how you were able to solve it.

Situation:

Action:

Result:

Give me an example of a time when circumstances changed the way you needed to communicate to others. What did you do and how did you do it?

Situation:

Action:

Result:

Creativity/Innovation

Give me an example of how you came up with a unique and novel solution to a problem.

Situation:

Action:

Result:

Facilitation/Presentation

What types of meetings do you lead? Do you have a preferred format?

Situation:

Action:

Result:

In a meeting, how do you get each person to participate? Give me an example of when that went well/didn’t go well.

Situation:

Action:

Result:

Sales

How do you prepare to call a past or current customer?

Situation:

Action:

Result:

Share a time when you or the company could not deliver on a promise to a customer.

Situation:

Action:

Result:

Candidate’s Questions

– Be sure to leave time for their questions, generally 1-3
– Paint a positive but honest view of the pros and cons of the work and culture

Notes

Closing Questions

– Describe where you are in the process, next steps, and when they can expect to hear back
– Ask if they have any final remarks

What do you hope to find in our organization that you don’t have now?

Interviewer Assessment

Enter your overall assessment about the candidate’s knowledge, skills, abilities, and fit for this position.

Would you recommend this candidate advance in the process?