Professional & Business Services –

Position Name:

Interviewer

Candidate Name

Interview Date

Introductory Questions

– Interviewer(s) share name, role, tenure, and hand business cards for thank you messages
– Share a brief overview of the company
– Give Candidate the Job Description, highlight Job Purpose, Schedule/Travel, Major Challenges & Key Decisions, and Physical Requirements

Tell us about yourself.

What do you know about our organization?

Transitional & Verification Questions

– Clarify any unclear information from resume or application
– Verify availability for work hours and schedule, start date, and other important details

What interests you about this role?

Are you able to perform the essential functions of this position with or without reasonable accommodation?

Behavioral / Situational Questions

– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups. Follow up questions may include:
– Tell us more about the action you took and the outcome.
– What did you say at that point? 
– How did you react to that situation? 
– Explain your role in more detail.
– Tell me in detail what steps you took.
– And what was the result? 
– Describe the obstacles you faced in getting it done. 
– What other options did you consider?
– Why do you think you reacted as you did? 
– How do you think others felt about your actions at the time? 
– Were you satisfied with the outcome of your actions? 
– If the same or a similar situation presented itself, what would you do differently?

Describe a time when you anticipated potential problems and developed preventive measures.

Situation:

Action:

Response:

Describe a time when you overcame a major obstacle.

Situation:

Action:

Response:

Describe a situation in which you had to get started on something but didn’t know what to do.

Situation:

Action:

Response:

Describe a situation in which you had to get started on something but didn’t know what to do.

Situation:

Action:

Response:

Technical Questions

– Ask job related questions, based on skills and competencies needed for the role
– Ask open ended questions that allow candidates to tell a story about a specific example
– Ask 5-10 questions based on the role and how much time you have (~3-4 minutes per question)
– Listen for recent examples, details, consistency, the candidate’s role in the story, and teamwork
– Take notes and ask clarifying questions as follow-ups

List your top 3 technical skills.

Analytical/Detail Orientation

There are times when we inadvertently let details “slip through the cracks.” Tell me about a time when this happened to you. What was the cause? What were the results?

Give me an example of a time when you used tools such as survey, research or statistics to define and resolve a problem.

Collaboration

When circumstances are more difficult (i.e. tight deadline, lay off, labor negotiations, pulling a team together quickly)? Walk me through an example of how you worked with others to solve those difficult circumstances.

Creativity/Innovation

What is the most innovative thing you have done in the last six months? Why did you go this direction? What was the driving business need?

Managing Others

Describe when a coaching for improvement situation was successful.

Tell me about an employee whose skills have increased because of your supervision.

Self Awareness & Development

What personality types would you rather not work with?

What are your strengths? Opportunities for improvement?

What responsibility have you taken in the past year to develop your own job-related knowledge and skills?

Candidate’s Questions

– Be sure to leave time for their questions, generally 1-3
– Paint a positive but honest view of the pros and cons of the work and culture

Notes

Closing Questions

– Describe where you are in the process, next steps, and when they can expect to hear back
– Ask if they have any final remarks

What is one thing I should know about you that I haven’t asked?

What is the best thing a previous employer did that you wish everyone did?

Interviewer Assesment

Enter your overall assessment about the candidate’s knowledge, skills, abilities, and fit for this position.

Would you recommend this candidate advance in the process?